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HELP & INFORMATION

Questions, answered.

Quick answers about suite layouts, amenities and stay enquiries.

Does sending a request confirm my stay?

No. The form sends your dates and suite preference to the team. Your stay is confirmed only after availability, guest suitability and rates are verified.

What is the difference between the Deluxe King and Deluxe Queen?

The Deluxe King Suite has one extra-large king-size double bed. The two-room Deluxe Queen Suite has a sofa and a double bed in the living room, plus two single beds and one double bed in the other room.

Which amenities are available in the suites?

Both suites feature a private jacuzzi, air conditioning, remotely controlled opening windows and river views. See each suite page and its photos for details.

How many guests can stay?

Include your guest count in the request form. Confirm with the property team that the suite layout suits your group; the website does not promise a fixed occupancy limit.

How can I check rates?

Send your check-in and check-out dates, guest count and suite preference. The team will share current rates and availability for your dates.

How do I send a WhatsApp enquiry?

When you complete the enquiry form, WhatsApp opens with a prepared message. Review the details and send it from WhatsApp.

Where is Ayder Prestige Hotel?

The hotel is in the Ayder area of Çamlıhemşin, Rize. Contact the team to confirm directions and arrival details.